Welcome to Kannuki Chai. By accessing and using our website (https://kannukichai.com/), you agree to the following Terms and Conditions. Please read them carefully before placing any orders.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Orders

All products listed on our website are subject to availability.

We reserve the right to refuse or cancel any order in case of pricing errors, stock unavailability, or suspected fraudulent activity.

Images shown are for representation only. Actual product may vary slightly in appearance.

3. Pricing & Payment

All prices listed are in INR (Indian Rupees) and are inclusive/exclusive of applicable taxes (as specified on checkout).

Payment must be made in full at the time of placing an order via the available payment methods.

4. Shipping & Delivery

Orders will be processed within 7 working days (excluding weekends and public holidays) from the date of confirmation.

Shipping timelines may vary depending on location and courier partner. Delays due to unforeseen circumstances (strikes, natural calamities, courier delays) are not our responsibility.

Tracking details will be shared once the order is dispatched.

5. Returns & Refunds

Due to the nature of our products (food/beverages), returns or exchanges are not applicable unless the product received is damaged or incorrect.

Customers must notify us within 48 hours of delivery in case of issues, along with proof (images/videos).

Refunds (if applicable) will be processed to the original payment method within 7–10 working days.

6. Liability

Kannuki Chai shall not be held responsible for any direct, indirect, or consequential damages arising from the use of our website, products, or services.

All customers are responsible for ensuring that the products ordered are suitable for their personal consumption.

7. Intellectual Property

All content, images, designs, and logos on this website are the property of Kannuki Chai. Unauthorized use, reproduction, or distribution is prohibited.

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.